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A simple support inbox you can use with your entire team.

Best of all, it's 100% free.

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Built with your customers in mind

100% free for as many people as you like

Invite your entire team and send unlimited messages with your free, and always free, Helpful shared inbox. Never pay per seat again so you can invite everyone from the CEO to the new intern to help.

Feels personal to your customers

Customers receive emails from your support team just like they would if you had personally sent them. No automated robot-queue junk in each email; just a direct conversation with your users.

Fast, simple features that serve a purpose

Helpful is built for speed. Read messages, assign co-workers to help out, organize, and respond in seconds without ever leaving the inbox.

Choose your communication method

Helpful comes with a embeddable help box you can install on your own website. This lets your customers quickly send you feedback from any page. Needs something even more custom? Use our API.

Built by the community on Assembly

All product decisions, design mockups, bug reports, new features ideas, and customer feedback are publically available on Assembly. You can chat with the core team or even contribute work of your own and receive part of Helpful's future profits.

Start contributing on Assembly