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A simple support inbox you can use with your entire team.

Best of all, it's 100% free.

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Built with your customers (and your wallet) in mind

100% free, no "seat" limitations

Invite your entire team and send unlimited messages entirely free, forever. Never pay "per seat" ever again.

Feels personal to your customers

Your customers will receive emails directly from your team. The result is a more personal encounter and dialogue that will make your customers feel engaged and supported.

Fast, simple, and purpose-driven features

Helpful is built for speed: Read messages, assign co-workers to help, organize, and respond in seconds without ever leaving the inbox.

Choose your communication method

Embed a help box right on your own website allowing quick and direct feedback from any page. Need something more robust? Use our API to develop your own custom implementation.

Built by the community on Assembly

All product decisions, design mockups, bug reports, new features ideas, and customer feedback are publically available on Assembly. You can chat with the core team or even contribute work of your own and receive part of Helpful's future profits.

Start contributing on Assembly